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Computer Systems - AP / LIS
Survey
Orchard Software

Revised: 16 September 2013
Copyright: (c) 2013, PathologyOutlines.com, Inc.

Contact
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Kerry Foster, Director of Marketing: Sales@orchardsoft.com
Phone: 800-856-1948
Website: http://www.orchardsoft.com

Company Background
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Orchard Software installed its first Laboratory Information System in Indianapolis, Indiana, in 1993. Since that first installation, more than 1,200 laboratories across the country have turned to Orchard Software—including all types and sizes of multi-site and multi-specialty clinics and physician office laboratories, hospitals, regional reference labs, fertility clinics, veterinary labs, university student health services, and public health organizations.

Our award-winning applications utilize process automation, robust interface and integration tools, and rules-based technology to address regulatory and integration issues and simplify laboratory workflow.

As an HL7 organization member and developer of stand-alone laboratory systems, Orchard specializes in seamless integration, which makes host system, EMR/EHR/HIS, billing, and reference laboratory interfaces routine, and makes linking multiple sites possible. With more than 1,400 customers, we are experts in integration and have successfully interfaced thousands of instruments, billing and practice management systems, EMRs/HISs, and reference laboratories for our laboratory customers. More than simply implementing interfaces, Orchard is actively involved in the creation of interfacing standards at several levels as a member of various organizations and international initiatives on systems integration.

Customer-driven Product Enhancement and Development
Orchard keeps growing because we listen to our customers. The input from our diverse user base drives the continuous development of our products and helps us improve and enhance our systems to provide the broadest set of features equipped to handle a variety of laboratory workflows and business situations. Orchard is committed to developing, installing, and supporting the very best laboratory systems. We’ve been recognized for doing just that, and this commitment is the reason for our success.

Award-winning Orchard Products
Year after year, as researched by KLAS, Orchard Software consistently posts some of the highest scores of any of the lab system vendors. In addition, Frost & Sullivan presented Orchard Software its Customer Value Enhancement Award in recognition of Orchard’s initiatives that have led to the highest customer satisfaction rates in the LIS industry. From the seeds sown in our first installation in 1993, Orchard Software continues to grow and develop software that makes life easier in the lab. Simply said, we’re the best, and that’s why laboratories from the boroughs of New York to the islands of Hawaii are harvesting the power of Orchard.

Security
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Using Security Groups, system administrators can restrict access to patient results and limit user access to match job requirements in Orchard Pathology and the Web AP module. Line-item assignment of security options allows you to create as many security groups as you need.

Bar Code Capability
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Orchard’s applications support multiple 1D/Linear and 2D barcode formats to accommodate a variety of container types in the laboratory. Furthermore, the system allows users to customize label formats to fit the workflow of the laboratory.

Data Warehousing
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Orchard’s applications are uniquely scalable and provide on-line, instant access to millions of records. The unique database structure compresses information in a way that eliminates the need for purging and stores a great deal of data with a small hardware footprint. Orchard’s applications support the use of network attached storage and other storage methods as well.

Results Distribution
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Orchard’s applications support rules-based decision-making technologies that allow users to define preferred methods of result evaluation and delivery. Each provider’s preference can be taken into consideration and results may be printed, faxed, emailed, or web-delivered to accommodate each user’s workflow needs.

Maintenance/ Support
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Orchard Software offers three levels of annual support, so you can select the option that best suits your needs and budget. Whatever level you choose, software upgrades are included and available as they are released throughout the year. You will also receive one-on-one technical help when you need it from a support team that is always there for you. In addition, our user symposiums, online forums, newsletters, and website provide you with answers, ideas, and tips to ensure that you’re never on your own.

Accessioning Features
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Orchard’s applications support a variety of methodologies for accessioning such as batch order entry, batch receiving, host order retrieval, order entry rules, and much more

Test Set-up for LIS
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The test dictionaries for Orchard’s applications are configured in an easy-to-use graphical user interface that the most novice computer user may navigate. No programming knowledge is required to set up and maintain the test dictionary.

Equipment Interfaces (LIS)
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Harvest LIS is the clear choice for "best-of-breed" integrated systems. Using the HL7 format, host system (EMR/HIS), billing, instrument, and reference laboratory interfaces are routine, and the seamless integration of multiple laboratory sites is possible.

Surgical Pathology, Cytopathology, Dermatopathology and/or Autopsy Features (AP)
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Orchard Pathology, installed as a stand-alone system or fully integrated with Harvest LIS, is an intuitive, easy-to-use system that provides users with all the benefits of electronic record-keeping, rules-based decision support, and the integration of clinical and molecular data on a single patient report.

Electronic Signature
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Orchard Pathology supports the use of electronic signatures.

Image Capture
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Orchard Pathology supports image capturing through linked images or through a TWAIN interface.

Patient Lookups
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Users may easily look up patients using a variety of search criteria quickly and easily.

Internet Reporting
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Orchard’s applications provide a variety of web-based applications to ease the support of outreach and remote pathologist support. Orchard Copia, Harvest Webstation, and the Orchard Web AP module provide ease of use in a secure, web-based environment.

Billing Interfaces
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Harvest LIS is the clear choice for "best-of-breed" integrated systems. Using the HL7 format, host system (EMR/HIS), billing, instrument, and reference laboratory interfaces are routine, and the seamless integration of multiple laboratory sites is possible.

Voice Recognition
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Orchard supports the use of voice recognition functionality by the use of third party interfaces to voice recognition software.

Workload Analysis
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The variety of administrative reports and data browsers provide users with a real-time look at laboratory workload and technologist productivity quickly and easily. Reports may be automated to provide up-to-date data with little human time commitment.

Quality Control
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The variety of administrative reports and data browsers provide users with a real-time look at laboratory workload and technologist productivity quickly and easily. Reports may be automated to provide up-to-date data with little human time commitment.

Vendor Financial Stability
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Orchard Software is a privately held company and does not publicly disclose any financial information. Orchard Software is a sound leader in the laboratory information systems (LIS) market.

Originally founded in July, 1993 by R. Benjamin Bush, Robert B. Bush, II, and Jeffrey Kain, Orchard currently has 178 employees. Thirty-nine of those employees are in the Product Development Department.

Since the company’s founding, Orchard Software’s systems have been installed at more than 1100 sites throughout the United States including all types and sizes of multi-site, multi-specialty clinics and physician office laboratories, hospitals, regional reference labs, student health service centers, and public health organizations. The company is a dominant player in the large physician and clinic markets as well as small to medium size hospitals and government health departments.

Our client list includes US Oncology, Inc., The World Bank, The United States Federal Bureau of Prisons, New Jersey Board of Health, Texas Department of State Health Services, Montana Department of Health, Johnson Space Center (NASA), IU Health, Baptist Health System, Alliance Labs (Central Florida Health Alliance), Central Ohio Primary Care, DCL Medical Laboratories, ProLab, the University of North Carolina, University of California at Berkley, and many more.

Partner relationships have been a key to Orchard’s success. We provide software solutions to meet the special needs of Abbott Laboratories and Beckman Coulter, Inc., the two leading diagnostic equipment manufacturers in the United States. Additionally, in 2009, Orchard entered into exclusive distribution agreements with Cardinal Health and ThermoFisher Scientific. We also have strong working relationships with Quest Diagnostics and Laboratory Corporation of America (Labcorp), the two largest reference lab companies in the country.

The foregoing should demonstrate the substance of the corporation. If you have further questions feel free to contact Orchard Software’s finance department.

Select List of Users
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Orchard Software will work individually with prospective clients in providing a list of current clients as references. We are unable to provide a comprehensive client list due to confidentiality agreements with our clients.

Other Features
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