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Laboratory Administration
Leading / Interfacing
Relating / Connecting to Clinicians

Reviewer: Richard Horowitz, M.D. (see Reviewers page)
Revised: 24 April 2013, last major update April 2013
Copyright: (c) 2012-2013, PathologyOutlines.com, Inc.

Introduction
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Prerequisites
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  1. Remember you are a physician first and a pathologist second
  2. Comport yourself and dress like the clinicians
  3. Have knowledge and experience in clinical medicine and patient care
  4. Know how to use the laboratory to solve clinical problems
  5. Be sensitive to the unique problems of clinicians
  6. Be informed about key and critical patients

Some Things to Do
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  1. Obtain a locker in the Surgeon's dressing room and change into scrubs there - like the other docs do
  2. Make "rounds" in the Doctor's Dining Room twice a day - at morning "break" time and at lunch; never eat lunch by yourself, behind your desk in the basement
  3. Make your office a welcoming place for clinicians to come and look at the slides of their patients' biopsies or just to come and chat
  4. Personally call all critical surgical pathology diagnoses - but don't only call the surgeon, also call the primary care physician who referred to patient for surgery in the first place
  5. Establish a computerized system of critical values in clinical pathology and pro-actively call the attending physician with the results, but be aware of the sensitivity, specificity, predictive value and interfering substances of the test before calling
  6. Establish a system for complaint management and conflict resolution; handle complaints yourself - do not delegate; when a problem arises, always thank the individual who brings it to your attention
  7. Develop social connections with clinical colleagues
End of Laboratory Administration > Leading / Interfacing > Relating / Connecting to Clinicians


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