- An important measure of laboratory administration's competence is employee turnover
- Every time an employee is replaced, there is a 3 to 6 month period of decreased productivity while the new employee "gets up to speed"
- More than 20% annual turnover in technologists and more than 30% annual turnover in lower job categories is excessive
- The laboratory needs a formal program to assure employee retention and this should include:
- Emphasizing worker relevance and achievement
- Recognizing productive work
- Establishing a recognition and reward mechanism
- Maintaining a career ladder – promotional opportunities
- Providing continuing education, in-house and external
- Providing adequate compensation
- Providing unique benefits, e.g., Child Care
- Providing a pleasant work environment
End of Lab Administration > Personnel management > Employee retention
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