Laboratory Administration
Personnel management
Employee retention and engagement strategies

Topic Completed: 1 November 2013

Revised: 7 December 2019

Copyright: 2002-2019,, Inc.

PubMed Search: laboratory employee retention

Richard E. Horowitz, M.D.
Page views in 2018: 28
Page views in 2019 to date: 29
Table of Contents
Definition / general | Programs
Cite this page: Horowitz R. Employee retention and engagement strategies. website. Accessed December 13th, 2019.
Definition / general
  • An important measure of laboratory administration's competence is employee turnover
  • Every time an employee is replaced, there is a 3 to 6 month period of decreased productivity while the new employee "gets up to speed"
  • More than 20% annual turnover in technologists and more than 30% annual turnover in lower job categories is excessive
  • The laboratory needs a formal program to assure employee retention and this should include:
    • Emphasizing worker relevance and achievement
    • Recognizing productive work
    • Establishing a recognition and reward mechanism
    • Maintaining a career ladder – promotional opportunities
    • Providing continuing education, in-house and external
    • Providing adequate compensation
    • Providing unique benefits, e.g., Child Care
    • Providing a pleasant work environment
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